ecard Fraud Protection

ecards & online safety

About ecard Fraud:

It's quite unfortunate, but at times the public is targeted by individuals who commit unlawful, or malevolent acts, online. Two common examples of this sort of behavior are when criminals:

1. Send an email, posing as a legitimate company, to an unsuspecting person - with the intention of trying to collect their personal information (name, social security number, bank account number) for exploitation
2. Send an email, posing as a legitimate company, to an unsuspecting person - with the intention of spreading an electronic bug, virus, trojan or the like

To understand more about email fraud, search for and read about Phishing, Spoofing, Email Fraud, and Hoax Emails.

ecards & Online Safety:

The following are commonly read-about, basic tips which you may consider to avoid becoming a victim of email fraud.

1. Do not open emails from senders who are unknown to you
2. If you suspect an email is fraudulent in nature, do not click on or activate any link within it
3. Do not open any email attachments that you were not expecting. If the email is from someone you know, call them to verify it was intentionally sent
4. Be cautious of emails of any kind (including ecard notices) claiming to be from nonspecific parties, such as "from a friend", "from a member of the family", or "from a class-mate"
5. Go directly to websites you're doing business with by physically typing in the required URL into your browser

Identifying Legitimate Fun Card Factory ecard notification emails:

1. Our ecard "subject" line will read: You've received a FunCardFactory.com ecard from [sender's name]
2. Our ecard "from" line will read: no-reply@funcardfactory.com
3. The body of the email will provide the sender's email address
4. Our URL which provides the link to your ecard will always begin with -> www.funcardfactory.com/
5. An IP address is a series of unique numbers identifying a computer on a network. We will never provide an IP address as a link. In addition, if your mouse hovers over a legitimate looking link and it shows an IP address in the email program's status bar or elsewhere, it is not from Fun Card Factory
6. We will not send unsolicited email containing attachments or requiring you to send personal data to us via email or any form of pop-up window

IMPORTANT: If for any reason you are uncertain if an ecard notification email with the Fun Card Factory name is legitimate, you may (a) copy the "ecard Pickup" code provided, (b) open a new browser window and physically type in http://www.funcardfactory.com.com to visit our website, and (c) paste the "ecard Pickup" code at the specified location in the upper left of the page.

What you can do about suspicious or fraudulent email:

If you have received a suspicious email claiming to be from FunCardFactory.com (and have not yet acted on it) you may do the following:

1. Do not reply/respond to the email
2. Do not use any link within the email
3. Forward a copy of the message to fraud@funcardfactory.com. (Please note that we will investigate to the best of our abilities the source of these messages, but will likely not reply back due to the overall volume of site emails we receive.)

If you believe you have been defrauded by an online Internet crime, you may follow up with, or file a complaint with, the Internet Crime Complaint Center (IC3) at www.ic3.gov. The site also provides a thorough section of Frequently Asked Questions.